I felt obliged to share this, as I’ve given away TASSIMO machines on here in the past, and have many times publicly declared my love for their brewers.
TASSIMO issued two huge product recalls yesterday, one for their brewer machines and one for some of the T DISCs as well.
The brewer recall is for TAS100x, TAS451x, TAS46x, TAS200x and TAS651 machines with date codes FD 8806 through FD9109. Apparently the “plastic disc that holds the coffee or tea can burst and spray hot liquid and coffee grounds or tea leaves”. 140 people across North America have gotten burned, some quite badly. You can read the official Health Canada recall notice here.
Check here, on the recall section of the TASSIMO site, to see if your machine’s been recalled. If your machine is on the recall list they ask that you do not use it until you’ve received the free replacement T DISC holder they will send to you in the mail.
There is also a separate T DISC recall. Some espresso T DISCs were manufactured incorrectly and could explode during brewing. These include espresso T DISCs from Nabob, Gevalia and Maxwell House. They may have been sold as espresso, or they may have been packaged as cappuccino or latte, or within variety packs. The defective T DICS were sold at retailers across Canada and the United States from August 2011 through February 2012.
Applying for the T DISCs recall is a bit more complex. You need to check the codes either on the inside of the box, or on the foil lids of the individual T DISCs (You can check your codes here on the official TASSIMO T DISC recall page).
If your T DISCs are on the recall list and you have just one package worth to claim (aka 8 T DISCs or less), you simply register online and they send you a coupon good for one free package of T DISCs (retail value up to $11.99). If you have multiple packs, or more then 8 T DISCs to claim, then you need to register online and they will send you a prepaid mailer. You fill the mailer up with the recalled T DISCs and mail it back to them, and then they will send you a refund cheque. It’s a bit more complicated then that, and I would really recommend carefully reading the T DISC Refund FAQ if this part of the recall applies to you.